Ricker Pharmacy is a locally owned business, opened in 2012 to give Jacksonville families a pharmacy they could actually trust — one prescription, one conversation at a time.
We strive to provide a family-friendly environment along with a high standard of care and compassion to our customers; we want you to feel like you are part of our family. Although we are a small business, we provide the same range of services as the big chains, but with personal attention and the highest standard of customer service.
Here at Ricker Pharmacy & Traditional Compounding, we acknowledge that every person is unique and requires special attention depending on their situation. Our goal is to provide the utmost professional and personal quality of service as quickly and efficiently as possible. We firmly follow a policy of non-discrimination on the basis of religion, gender, race, age, social status, or handicap. Rest assured that you are treated well, in a way that you deserve.
Our owners have collectively spent over two decades working in corporate pharmacy and clinical practice, and have been operating this independent pharmacy for the last ten years. They opened Ricker Pharmacy to give patients more personalized care and to support the local community — including professional consulting on prescribed medications, over-the-counter and herbal remedies, disease-specific education, and specialized compounding tailored to individual patients' needs.
Our pharmacists and technicians provide prompt, professional and friendly service, with over 75 years of combined experience in pharmacy practice.
Same-day delivery service in the area, with shipping available on request — because your time matters too.
Every prescription is checked for potential interactions between all of your medications before it reaches you.
We're proud to be part of this neighborhood's shopping center — easy to find, easy to park, and easy to feel at home.
Get DirectionsThis notice describes how medical information about you may be used and disclosed and how you can get access to it. Please review it carefully.
We will use and disclose your protected health information (PHI) for treatment, payment, and health care operations, and for other purposes permitted or required by law and pursuant to your written authorization. Any other use will only be made with your explicit written authorization, which you may revoke at any time.
Treatment — to provide you with prescription and supply services, and to coordinate with other pharmacists, technicians, and health care providers involved in your care.
Payment — to obtain payment for the health care services we provide, including prior approval from your health plan.
Health Care Operations — for quality assessment and improvement, internal compliance audits, performance evaluations, and general administrative activities.
Reminders & Alternatives — to remind you about prescription refills, tell you about treatment options or alternatives, or inform you about health-related benefits that may interest you.
Unless you object, we may disclose relevant PHI to your family members, relatives, or close personal friends who are involved in your treatment or payment for care. If you're not present to agree or object, we'll exercise professional judgment to determine whether the disclosure is in your best interest — and will only share what's relevant to your treatment or payment.
We may also use or disclose PHI without authorization as required by law, to public health or oversight authorities, for judicial proceedings, to law enforcement in specific circumstances, to coroners or funeral directors, for organ donation purposes, for approved research, to avert a serious threat to health or safety, and for certain military, national security, or correctional-institution purposes.
You have the right to request restrictions on how we use or disclose your PHI, to receive confidential communications by alternative means or locations, and to access, inspect, and obtain a copy of your PHI (including electronic PHI).
You may also request an accounting of disclosures made in the past six years, request an amendment to PHI you believe is incorrect or incomplete, obtain a paper copy of this notice at any time, and opt out of fundraising communications. Your PHI will never be sold without your prior authorization.
If you believe your privacy rights have been violated, you may file a complaint — without retaliation — with our Privacy Officer, or with the Secretary of the U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington, D.C. 20201.
